Operational Intelligence · Private Healthcare

Operational intelligence for private healthcare providers.

Sightline Analytics helps multi-site healthcare groups recover revenue and improve operational performance. We analyse the appointment, capacity and workforce data you already hold — and return findings quantified in pounds, at fixed fees.

Approach

From a single data export to a board-ready business case.

Engagements require no systems integration, no software installation, and no disruption to clinical operations.

01 — PROVIDE

A standard export

A pseudonymised appointment export from your practice management system — Semble, Cliniko, Dentally, TM3 or equivalent — supplied under a signed data processing agreement. Patient clinical records are never required.

02 — ANALYSE

Rigorous, quantified analysis

Utilisation by site, room, clinician and weekday; under-performing session blocks; scheduling inefficiencies; non-attendance patterns — each finding valued against your own fee schedule.

03 — DECIDE

Findings your board can act on

A ranked report setting out value, evidence and recommended action for each opportunity, presented to your leadership team.

Services

Defined scope. Fixed fees. Quantified findings.

We serve multi-site clinic groups, diagnostics and imaging providers, private GP and dental groups, and independent hospitals.

Core engagement

Utilisation & Revenue Recovery Audit

4-week engagement

A comprehensive analysis of twelve months of appointment data: utilisation by site, room, clinician and weekday; identification of under-performing session blocks, scheduling inefficiencies and non-attendance concentrations; and a ranked schedule of recoverable opportunities, each valued in annual terms against your fee schedule. Concludes with a findings presentation to your leadership team.

Data & Analytics Strategy Review

5-week engagement

A board-ready assessment of your organisation's data estate: current capability, reporting integrity, build-versus-buy recommendations, and a costed twelve-month roadmap — including a considered view on where advanced analytics and AI will, and will not, deliver value for your operation.

Executive Reporting Build

3-week engagement

A defined-scope build of the management reporting your board requires: a single operations dashboard covering utilisation, non-attendance, revenue mix and site comparison, refreshable from standard system exports and fully documented for internal maintenance.

Data Platform Implementation

8–12 week programme

A UK-hosted analytics foundation, implemented and transferred: cloud data warehouse, automated ingestion from practice management, finance and rostering exports, a documented data model, and core management reporting. Delivered to fixed milestones and handed over with training — owned entirely by your organisation.

Advanced Analytics Engagements

Scoped to brief

Bespoke analytical work where standard reporting cannot answer the question: demand and capacity forecasting, patient flow analysis, pricing and service-mix optimisation, clinician productivity, non-attendance reduction programmes, and site-expansion feasibility. Each engagement is scoped to a written brief with defined deliverables and a fixed fee.

Subscription products — early access

Continuous intelligence, delivered monthly.

The analytical engines behind our audit work, available as annual subscriptions. Offered to audit clients in the first instance.

Utilisation Intelligence

Monthly refreshed dashboards, opportunity tracking, and recovery trend reporting across your estate.

Non-Attendance Prediction

Appointment-level attendance risk scoring to inform targeted reminders, deposit policies and scheduling decisions.

Demand Forecasting

Fourteen-day forward attendance forecasts with statistically validated planning intervals, per site.

Healthcare providers rarely lack data. What they lack is analysis that concludes in a decision — a specific action, with a value attached, that a board can approve.

Leadership

Liam Soane, Founder

Director of Analytics with a decade of experience across healthcare and commercial data leadership: four years in NHS national analytics — workforce planning models, cancer datasets informing national policy, and reporting for the Department of Health — followed by senior analytics leadership in the property and global media sectors.

Sightline Analytics was founded on a straightforward observation: the operational challenges facing healthcare providers — perishable capacity, unquantified inefficiency, decisions made without evidence — are answerable with data those providers already hold.

Fixed fees, defined scope

No day rates. Fees agreed in advance: 50% on commencement, 50% on delivery.

Delivery without disruption

Analysis is performed against your data exports. Meetings are scheduled at mutual convenience.

UK GDPR compliant

All engagements operate under a signed data processing agreement, using pseudonymised data. Patient clinical records are never required.

Full transfer of ownership

All reports, dashboards, platforms and documentation transfer to your organisation on final payment.

Enquiries

Discuss your organisation's requirements.

Please include a brief outline of your group — sites, systems in use, and current operational priorities. We respond to all enquiries within one working day with a clear view on fit, scope and fees for your engagement.

liam.soane1@gmail.com
Calls available 08:00 · 12:30 · 17:30 GMT